Articles on: My Account & Login

Retry Identity Verification (KYC)

If you find that your identity verification failed you can attempt to submit your documents one more time.

To do so, please contact support, they will review your KYC profile, and you will then receive an email, where you will get another KYC attempt.

Retry Identity Verification Email

Under "Settings" you can also find your current Tier Status:

See our main KYC article for more information.

Updated on: 13/09/2023

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