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My Account & Login
Managing your account, security, and account transactions.
There are different ways to withdraw tokens from your account. We break down the the entire process, and explain exactly how to move your tokens from the sidechain to the Ethereum mainchain.
If you're looking for more control over transactions, or control over your private keys, then it may be worht considering switching from Fortmatic to Metamask. We explain the steps you need to take.
Why was I rejected?
Were your documents rejected? There are a number of reason why that may be, read this article and see why.
Funding Your Account
There are different ways to fund your Morpher account. You can deposit funds from a credit card or a bank account, buy MPH tokens on an exchange, or use Paypal!
Tips and tricks for a fast verification process, and frequently asked questions regarding your KYC documents. Morpher requires KYC from all users that wish to deposit or withdraw their funds.
Our goal is to allow users from every country to trade on Morpher. We're working hard to reach that milestone, but it's not a simple process. Here is a list of the currently supported countries on Morpher.
To use Morpher you must login using your wallet. Morpher supports different wallets, and your choice will affect your login experience. Familiarize yourself with the different login methods and errors here.
Adding MPH to Metamask
You can add the MPH token symbol to Metamask to be able to see your tokens on the mainchain.
What is 2FA?
Two-factor authentication provides your wallet with an extra layer of security, preventing unauthorized use of your tokens. It's important for you to understand how 2FA works, and how to set it up.
Email Address Already Linked to Wallet
For those that encounter the following error message at login: The e-mail address email@example.com is already linked to fortmatic wallet 0x00000. Please log in using this wallet. This means the wallet you're logging into does not match the one we have on record. Exported Private Key Have you ever exported your private key in Fortmatic wallet? Fortmatic automatically closes your account after you export - this means next time you login, they are generating a completely new/different wallet. Y
There are a number of reasons why your withdrawals may be locked or restricted on Morpher. If you find that your withdrawals are disabled, there are a number of actions you can take to enable withdrawals, allowing you to freely move your tokens and funds to and from Morpher. Why are my withdrawals locked? By default, if your account uses only tokens that are gained from the airdrop, your withdrawals will be disabled. The tokens (MPH) that you receive at registration (the airdrop), and an
A signature is a way to prove it's really you accessing your account. We ask for signatures on login, to make sure it's really your wallet accessing your account,